FAQs
Loyalty Insights
- Where can I see my loyalty overview?
- How do I choose which stores to review?
- How do I change the reporting period?
- Where can I see customers who returned within 30 days?
- Where can I see sales from returning customers?
Sales Dashboard
- Where can I see today’s sales highlights?
- Where can I switch between sales and orders?
- Where can I see what drove sales?
- Where can I see the busiest days and hours?
- Where can I see the best-selling products?
Customers
- Where can I see customer growth over time?
- Where can I compare new and repeat customers?
- Where can I see customer visit patterns?
- Where can I compare new and repeat customer spending?
- Where can I check customer visit frequency?
Audiences
- Where can I see saved audiences?
- Where can I create an audience?
- Where can I edit audience rules?
- Where can I see audience performance?
- Where can I see audience loyalty behaviour?
Loyalty Setup
- Where can I see reward redemption trends?
- Where can I see recent points activity?
- Where can I view the current loyalty rules?
- Where can I configure how customers earn points?
- Where can I configure points redemption?
Offers
- Where can I browse premade offers?
- Where can I see my store’s offers?
- Where can I create an offer?
- Where can I see an offer’s details and performance?
- Where can I see an offer’s redemption history?
Communication
- Where can I see scheduled communications?
- Where can I find the actions for a scheduled communication?
- Where can I create a communication?
- Where can I choose communication channels?
- Where can I preview an app notification?
Channels
- Where can I see communication channels and credits?
- Where can I see SMS delivery performance?
- Where can I see email delivery performance?
- Where can I see WhatsApp Utility delivery performance?
- Where can I see WhatsApp Marketing delivery performance?
Feedback
- Where can I see all feedback forms?
- Where can I open a feedback form’s dashboard?
- Where can I see overall feedback analytics?
- Where can I compare feedback forms?
- Where can I see the key areas customers mention?
QR Code
- Where can I browse QR templates?
- Where can I find my QR codes?
- Where can I create a QR code?
- Where can I customize a QR code’s design?
- Where can I set QR code availability and expiry?
Referrals
- Where can I see referral results?
- Where can I see referral performance over time?
- Where can I see the top referring customers?
- Where can I view referral program settings?
- Where can I see referral settings history?
Stores
- Where can I find and filter my stores?
- Where can I see a store’s details?
- Where can I edit store details and view POS integration settings?
- Where can I see a store’s KPI dashboard?
- Where can I manage a store’s user access?